CTV viewership has exploded. To take advantage of the channel’s surging audience, e-commerce and retail brands are making CTV a key part of their advertising strategy. CTV allows brands to apply an audience-first, data-driven approach to TV similar to other digital channels. However, as ad strategies continue to become more CTV-reliant, brands need greater clarity on performance and ROI. Our proprietary performance CTV platform, Flip, provides that clarity to e-commerce and retail advertisers.
Flip connects mobile location data with CTV ad impressions to help brands granularly understand campaign performance, attribution, and Return on Ad Spend (ROAS). Flip helps advertisers and agencies accurately and granularly measure CTV campaign effectiveness. The platform provides an easy-to-use dashboard that shows CTV buyers exactly which campaigns are working across which devices, publishers, demographics, and more – all in real time. Using proprietary software, Flip can tie ad impressions to app installs, cart amounts, and site visits. The platform can even match a CTV impression to an in-store visit when that device shows up in a physical store, uniquely tying digital impressions to physical actions. With its full-funnel attribution capabilities, Flip traces every CTV impression to a conversion and sheds light on ROAS as CTV investments grow.
“With Flip, we’re able to connect real-world sales events to CTV impressions to let retailers know, definitively, that someone was exposed to their CTV ad, and then visited their site or made a purchase. We’ve set our sights on elevating CTV to a fully accountable performance media channel — driving real-world results for our clients by allowing them to activate against their data or third-party data to maximize return on ad spend. Flip has answered the call for a new benchmark for measuring campaign success, even on platforms that don’t have a lot of transparent reporting, and we’re thrilled to extend it to e-commerce and retail brands.”
– Head of Activation at Agency Partner
Flip is the cornerstone of our full CTV/OTT offering, helping digital ad buyers optimize targeting, tracking, and campaign management across multiple platforms and devices. Now, e-commerce and retail clients can leverage and unlock real-time insights, measure the true impact of campaigns and optimize to drive results. With Flip, e-commerce and retail marketers can:
“As the industry aims to keep pace with consumer demand for personalized experiences in an economic environment where every dollar counts, measurement and performance have become critical metrics for retail advertisers. We’re ecstatic to extend Flip’s capabilities in the retail and e-commerce sector and remain committed to providing a holistic solution by which advertisers can unlock and optimize real-time insights, measure campaign effectiveness, and drive valuable results.”
– Matt Sotebeer, Chief Strategy Officer at Digital Remedy
To learn more about Flip, visit www.digitalremedy.com/flip or speak to one of our team members to book a demo and see the platform in action.
A confluence of factors is driving a boom in the OTT/CTV advertising space. With more households watching more streaming content, advertisers have, of course, taken notice, increasingly shifting ad dollars toward OTT and CTV channels. In fact, CTV ad spending is expected to surge 40% by the end of this year, totaling over $14.4b, and is forecast to more than double to $29.5b by 2024.
Naturally, as viewers and ad dollars have shifted toward OTT/CTV, many advertising technology platforms have followed suit, with more providers now offering CTV programmatic buying options with various targeting and attribution capabilities. CTV’s ability to merge the often-separated performance and brand marketing worlds—including its inherently addressable nature—is redefining the digital ad space and giving marketers a way to take their campaign measurement to the next level.
Ben Brenner, VP of Business Development & Strategy, shared six questions with Street Fight to ask to help brands who are new to the performance CTV space:
First, ask yourself: does your brand fall within the bucket of brands that can benefit most from performance CTV, and is your brand prepared to get started? Brand awareness-focused advertisers will not be the best candidate for performance CTV, as it focuses on direct performance, conversions, and attribution. Marketers must decide whether performance CTV fits their brand, strategy, campaign goals, and budget. It’s quite different from buying linear TV—it’s much more granular and requires detailed audience knowledge—so it’s important to be certain you have the data and insights to make it effective.
Before you invest any money, you must first determine which consumer actions (sales, leads, site visits, etc.) matter most for your strategy. Will you consider CTV’s impact within your larger media mix or as a standalone channel? You’ll want to ask partners how transparent they are with conversion reporting. Otherwise, it’ll be difficult to see how it stacks up in return on ad spend (ROAS) and cost per action (CPA) compared to other channels.
Innovations in attribution have moved the focus away from just video completion rate and toward ROAS and CPA metrics, and even these are still just scratching the surface of CTV measurement. That’s why transparency in reporting by partners is essential. Many vendors in the CTV space are stuck on last touch but effective performance CTV measurement means going beyond last touch—you need to know all touches that drove the desired action. For example, with the right platform you can measure first touch (conversion credit assigned to the first exposure), last touch (conversion credit assigned to the last exposure), time decay (with more credit assigned to exposures approaching the point of conversion), and linear (where conversion credit is evenly distributed across all exposures). But all of these have inherent variables as well. Working with a provider that can help you sort through these variables to define attribution is critical for refining your budget strategy and future campaigns.
To determine the true business value of advertising, marketers must move past clicks and impressions toward higher-value metrics like revenue and net profit—how the marketing spend actually moves the needle. Incrementality allows you to do just that by measuring the lift in desired outcome in the campaign results above baseline native demand. And sometimes the interaction that influences the desired outcome may look more costly, but the impact delivers a higher ROAS. Regardless of whether you’re working with a multi-touch attribution provider across channels, when you’re running on CTV specifically, what works on direct-basis (without an incrementality multiplier) most likely doesn’t work with incrementality multiplier. For example, Creative A might have CPA of $15, and Creative B’s CPA is $20. But Creative A delivers only 50% incremental lift while Creative B delivers 90%. While A is cheaper, you should be optimizing for B based on effectiveness. You’ll want to choose a provider that allows you to measure incrementality to get a true picture of the impact of OTT on your overall ROAS while factoring in other media channels and ensuring native demand is accounted for.
A big part of the value in CTV advertising is that it’s fast and fluid—unlike buying linear TV where the buy is set with an IO and requires you to wait. CTV buying can be much more agile and dynamic, allowing you to optimize spending based on results as they come in. Having all this granular data is great, but what good is it if it just sits on the shelf? That’s why any platform you choose must provide real-time optimization and the ability to change audience targeting parameters on demand. Twice a week isn’t nearly enough—daily is ideal.
In the linear world, when you buy spots on broadcast and cable, you own that spot for however long the IO dictates. And some CTV providers who buy spots direct from the publisher operate the same way. Look for a performance CTV provider that offers flexible optimization that allows you to shift spending across publishers and platforms as you need to. In the performance CTV realm, marketers need to be able to move ad spend at constant, flexible rates—leveraging data-driven campaign performance insights.
CTV allows marketers to take advantage of new ad opportunities, and performance CTV, while not meant for every advertiser, offers a game-changing advantage in the modern media landscape. But taking the plunge into performance CTV can be daunting, especially without the right platform partner. By first learning the basics of how it works and then asking these questions of potential vendors, marketers can leverage sophisticated ad tech solutions to meet their needs without getting in over their heads.
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